Privacy Policy

Last updated: 3 March 2026

Summary

Emanate Advisory respects your privacy and is committed to handling personal information in accordance with Australian privacy law. This policy explains:

  • What personal information we collect
  • How we collect and use it
  • When we share it
  • How we protect it
  • How you can access or correct your information
  • How to make a privacy complaint

This policy applies to our website and related services.

1. Who we are

Emanate Advisory (“we”, “us”, “our”) provides strategic legal advice to Canberra business leaders.

Business name: Emanate Advisory
ABN: 95 693 192 166
Principal place of business: Canberra, ACT, Australia
Email: emily@emanateadvisory.com.au
Phone: 0421 695 826

We handle personal information in accordance with the Privacy Act 1988 (Cth) where applicable.

2. What personal information we collect

The types of personal information we collect depend on how you interact with us.

Information you provide through our contact form

When you submit an enquiry via our website, we may collect:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Position/title
  • Details of your enquiry
  • Any other information you choose to provide

We do not intentionally collect sensitive information through our website. Please do not include sensitive information (such as health information or government identifiers) in your enquiry unless we specifically request it.

Automatically collected information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring website
  • Interaction data (such as clicks and scroll behaviour)

This information may be collected through cookies and analytics tools (see below).

3. How we collect personal information

We collect personal information:

  • Directly from you when you complete our contact form
  • When you email or call us
  • Automatically through cookies and analytics technologies
  • From publicly available sources (for example, business directories or LinkedIn) where relevant to a business enquiry

We take reasonable steps to notify you about the collection of your personal information at or before the time of collection.

4. Why we collect and use personal information

We collect and use personal information for purposes including:

  • Responding to enquiries
  • Providing legal advisory services
  • Assessing whether we can act for you (including conflict checks)
  • Managing client relationships
  • Improving our website and services
  • Maintaining website security
  • Complying with legal and regulatory obligations

We will only use personal information for the purpose for which it was collected, or for a related purpose you would reasonably expect, unless we are required or authorised by law to do otherwise.

5. Website analytics, cookies and tracking technologies

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.

We use:

  • Google Analytics to understand how visitors use our website
  • Microsoft Clarity to analyse user behaviour (such as clicks and scrolling) to improve usability

These tools may collect information such as:

  • IP address
  • Device and browser information
  • Pages visited
  • Time spent on pages
  • Interaction behaviour

Our website is hosted on Google Cloud Platform (GCP) in Sydney, Australia. Analytics data may be processed by Google and Microsoft in accordance with their respective privacy policies.

You can control cookies through your browser settings. You can:

  • Block or delete cookies
  • Set your browser to notify you when cookies are being used

Disabling cookies may affect website functionality.

6. Disclosure of personal information

We may disclose personal information to:

  • IT and website hosting providers (including Google Cloud Platform)
  • Analytics providers (Google and Microsoft)
  • Professional advisers (such as accountants or insurers)
  • Service providers who assist us in operating our business
  • Regulators or law enforcement bodies where required by law

We take reasonable steps to ensure third-party service providers handle personal information appropriately.

We do not sell personal information.

7. Overseas disclosure

Although our website is hosted in Australia, some third-party providers (including Google and Microsoft) may process or store data overseas.

Where personal information is disclosed to overseas recipients, we take reasonable steps to ensure those recipients handle the information in a manner consistent with Australian privacy requirements.

8. Data security

We take reasonable steps to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

These steps include:

  • Secure hosting on Google Cloud Platform (Sydney region)
  • Access controls and authentication measures
  • Use of secure communication protocols (e.g., HTTPS)
  • Limiting access to personal information to those who need it

However, no method of transmission over the internet is completely secure.

9. Data retention

We retain personal information only for as long as reasonably necessary for the purposes outlined in this policy, or as required by law.

When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.

10. Access and correction

You may request access to the personal information we hold about you. You may also request that we correct inaccurate, incomplete or outdated information.

To request access or correction, please contact us using the details below.

We will respond within a reasonable period. In some circumstances, we may refuse access as permitted by law. If we do, we will provide reasons.

11. Complaints

If you have a complaint about how we handle your personal information, please contact us in writing using the details below.

We will:

  • Acknowledge your complaint
  • Investigate it
  • Respond within a reasonable timeframe (generally within 30 days)

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Further information is available at oaic.gov.au.

12. Notifiable data breaches

If we experience a data breach that is likely to result in serious harm, we will:

  • Assess the suspected breach
  • Notify affected individuals where required
  • Notify the Office of the Australian Information Commissioner as required by law

We maintain procedures to detect, assess and respond to data breaches.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised “Last updated” date.

14. Contact us

Emanate Advisory
Canberra, ACT, Australia
Email: emily@emanateadvisory.com.au
Phone: 0421695826